Manager Quality and Business Partnership at NXP Semiconductors
During the workshop Frank has a very open ear and clear response to questions that arise from participants’ daily working environment. Being able to mimic what happens in the interaction between people with different cultural backgrounds strongly enhances the insight in the interaction pattern. This opens the possibility of steering the interaction to mutual benefit. The combination of a thorough explanation of basic concepts with examples, anecdotes and role play really makes me help to better understand the intentions of other cultures and work with these in a constructive way.